Why is my deposit not reflecting?

Modified on Thu, 31 Jul at 10:40 AM

    

If your deposit has not appeared in your transaction history, several factors could be responsible. Here are some steps you can take to further investigate the issue:
1. Check your used payment method and make sure that the amount hasn't bonused back.
2. Contact your account issuer to make sure that the transaction went through.

3. Contact customer support and provide the "Proof of Payment" to assist you further.

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