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D Prime Help Center
Funding
Funding
Deposit
How to Deposit Funds
Important Guidelines for Making Deposits
Why is my deposit not reflecting?
Why was my deposit rejected?
Can I make deposit out of business hours ?
Withdrawal
How to Withdraw your Funds
How to Verify your Payment details
Why is my withdrawal not reflecting?
Why was my withdrawal declined?
Can I cancel my withdrawal?
Can I make withdrawal out of business hours ?
Transfer
How To Transfer Funds from your Wallet to Your Trading Account
Payment Methods
What are the available payment methods?
Where can I find the available payment methods for me?
Processing Time
How long does it take to process my withdrawal?
What is estimated withdrawal timeframe for various payment methods?
I made a withdrawal on Friday, it is already Sunday, but the funds are not in my account yet.
Cross-Currency/Payment Method For Deposit And Withdrawal
Under what circumstances will clients be denied for cross-currency withdrawals?
What is the "Cross-Currency/Payment Method Deposit Policy"?